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Control Techniques Diagnostic Tool

WORK / App Development

Revolutionising Drive Diagnostics with Custom Mobile App Development.

For more than 40 years, Control Techniques has been at the forefront of customer-focused drive technology. As global pioneers in motion control solutions, the company has consistently developed innovative products that solve complex automation challenges, including the creation of the first intelligent drive capable of operating across open-loop, closed-loop, and servo systems.

To further enhance their customer experience, Control Techniques partnered with us to develop a sophisticated drive diagnostic app designed to help users identify and resolve issues independently. The goal was to create a reliable digital tool that simplifies troubleshooting while reducing the need for external support.

As part of this Custom Mobile App Development project, we developed an intuitive application with an easy-to-manage content management system (CMS) and multilingual support for Control Techniques’ global audience. The result is a flexible and accessible solution that helps drive owners diagnose problems more efficiently while improving overall operational performance.

SERVICES
App Development, Custom Development
INDUSTRY
Manufacturing
LOCATION
International
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Making drive troubleshooting more accessible and efficient

Empowering Operators with Remote Diagnostic Capabilities.

Our team developed an intuitive diagnostic app that allows Control Techniques drive owners to identify and resolve issues with greater ease. Designed with usability in mind, the app provides operators with a straightforward way to access diagnostic tools and manage their systems more effectively.

The solution was built to support Android, iOS, and Windows Universal platforms, ensuring users can access the app across a wide range of devices, including Windows 10 desktops and mobile devices.

By delivering a flexible cross-platform experience, this Custom Mobile App Development project provides Control Techniques customers with a reliable diagnostic tool that improves accessibility, reduces downtime, and supports more efficient drive management.

Angled smartphone on a perforated black surface displays the Control Techniques app
Brand identity

Providing accessible diagnostic information for a global audience

Multilingual Support and CMS Integration.

To support Control Techniques’ international customer base, the app includes multilingual functionality, allowing users to select their preferred language and access relevant diagnostic information in a format that is easy to understand.

The app provides access to essential resources, including images, wiring diagrams, tables, and detailed descriptions, helping users troubleshoot their drives more effectively.

Integrated with a custom content management system (CMS), the app allows Control Techniques to update information quickly and efficiently. This ensures users always have access to the latest resources, improving reliability and making the diagnostic process simpler and more effective.

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Supporting continuous improvement through user insights

User Feedback Mechanism.

To help Control Techniques continually improve the app experience, we integrated feedback functionality throughout each information section. Users can easily share their thoughts, highlight areas for improvement, and provide valuable insights based on their own experience.

This feedback loop helps Control Techniques better understand user needs and refine their documentation over time. By incorporating user input into future updates, the app supports a more responsive and user-focused approach to diagnostics, content management, and ongoing support.

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OUR SERVICES

Services & Technology

We partnered with Control Techniques, a global leader in motion control technology, to develop a sophisticated drive diagnostic app that empowers users to self-diagnose their devices. The custom mobile app integrates an easy-to-maintain content management system (CMS) and supports multiple languages, ensuring it caters to a global audience.

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Global Support for a Global Leader

Delivering Accessible Diagnostic Support for Users Worldwide.

As a global leader in motion control technology, Control Techniques needed a solution that could support customers across different regions and languages. The app’s multilingual capabilities ensure users around the world can access clear, accurate, and easy-to-understand technical information.

By removing language barriers, the app helps drive owners to quickly access the resources they need, regardless of their location. This global approach improves usability, strengthens customer support, and ensures Control Techniques can deliver a consistent experience to its international user base.

Smartphone UI mockup held in hand displaying an industrial drive selection screen.
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Comprehensive Technical Support

Connecting Users with Expert Assistance When They Need It.

To further support Control Techniques customers, the app includes comprehensive technical support information, providing engineers with access to relevant contact details for support teams around the world.

While the app provides extensive diagnostic resources and troubleshooting guidance, users can quickly connect with expert support when more complex assistance is required. This ensures engineers have the right support available to resolve technical challenges efficiently.

By combining self-service diagnostics with access to a global support network, the app enhances reliability, improves the user experience, and helps Control Techniques continue delivering exceptional customer support.

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Building Lasting Customer Relationships

Delivering Innovative Mobile Solutions for Complex Industries.

Our collaboration with Control Techniques highlights our ability to create tailored mobile solutions that address complex technical requirements while improving the overall user experience.

By developing an app specifically designed around the needs of drive owners and engineers, we delivered a solution that simplifies diagnostics, improves accessibility, and provides valuable support across global markets.

This Custom Mobile App Development project showcases our expertise in creating practical, user-focused applications that combine advanced technology with intuitive design, helping businesses improve efficiency and deliver greater value to their customers.

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