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Pear Stairs

WORK / eCommerce

Crafting an eCommerce Solution for Pear Stairs.

With over 100 years’ experience, Pear Stairs are experts in the manufacture of stairs and stair parts, including bespoke glass and curved staircases. Working with the very best designers, craftsmen and technology, they are able to create bespoke stairs to suit every customer’s unique requirements.

Pear Stairs, based in Welshpool, renowned for their unique, sustainable, and affordable staircase designs, entrusted us to revamp their online presence. With over a century of expertise, Pear Stairs needed an updated eCommerce platform that not only showcased their products but also reflected their legacy of craftsmanship.

SERVICES
eCommerce
INDUSTRY
Manufacturing
LOCATION
Powys, Wales
A black tablet lies diagonally on grey concrete, displaying the pear Stairs website with interior design and renovation photos

A smarter online shopping experience

Refreshing Pear Stairs’ Online Store.

Tasked with overhauling Pear Stairs’ outdated Magento site, our goal was to create an easy-to-manage eCommerce hub and to design a visually appealing platform that highlights their product range. Additionally, Pear Stairs sought an integrated blog and a space to spotlight numerous case studies.

Brand design work
Brand identity

A blend of design and functionality

Crafting a Captivating Digital Experience.

We embarked on crafting an immersive digital experience that seamlessly blends aesthetics with functionality. Through collaborative efforts and meticulous attention to detail, we conceptualised a platform that engages visitors and encourages conversions. From a sleek homepage to intuitive navigation, every element was carefully curated to reflect Pear Stairs’ brand ethos.

A tailored eCommerce experience built for growth

A Fresh Approach to Design and Functionality.

Our holistic strategy focused on enhancing Pear Stairs’ online presence and driving business growth. By leveraging advanced technologies and UX/UI best practices, we tailored a custom eCommerce solution to meet their specific needs. Prioritising user experience ensured that every interaction leaves a positive impression, fostering brand loyalty.

A close up of a wooden stair banister
Brand identity

Helping customers make informed decisions

Empowering Customers with Resources.

Recognising the importance of empowering customers, we curated a library of guides and tutorials within the “Help and Resources” section. Covering installation tips to design trends, this repository serves as a valuable knowledge hub, positioning Pear Stairs as an industry authority.

Moody interior detail framed through a doorway showing painted light-grey stair spindles against a white wall, paired with a vintage yellow rotary telephone set against a dark teal background.

OUR SERVICES

Services & Technology

We crafted a modern eCommerce solution for Pear Stairs, blending over 100 years of expertise with cutting-edge technology. Based in Welshpool, Pear Stairs is renowned for their bespoke, sustainable, and affordable staircase designs. Our goal was to revamp their online presence with a platform that showcased their unique staircases and reflected their legacy of craftsmanship.

Brand design work
Architectural interior view of a modern zigzag floating staircase featuring white steel side stringers, natural wooden treads, and thin metal safety handrails.

Enhancing functionality behind the scenes

Implementing Seamless Integration.

Integrating third-party plugins seamlessly into the Magento platform was a challenge we overcame through rigorous testing and collaboration. Each plugin was meticulously aligned with the overall design and functionality, streamlining backend operations for Pear Stairs.

A product listing page for Wall Mounted Handrails, Brackets, and End Caps featuring a sidebar filter and product cards for Forge handrail end caps.

Designed for customers wherever they browse

Optimising for Mobile Responsiveness.

With more customers browsing and purchasing through mobile devices, we ensured Pear Stairs’ eCommerce website delivered a consistent experience across all screen sizes.

The responsive design adapts effortlessly across mobiles, tablets, and desktops, making it simple for customers to browse products, explore resources, and complete their journey wherever they are. This approach improves usability while supporting stronger engagement and online performance.

A floating zigzag profile with clean, geometric steel side stringers painted in matte white.

Using insights to improve performance

Driving Results Through Analytics

To understand how customers interacted with the new eCommerce platform, we implemented detailed analytics tracking to monitor key performance indicators and user behaviour.

These insights helped us identify opportunities to refine the website experience, improve customer journeys, and make informed decisions based on real data. By taking a data-led approach, we supported Pear Stairs in achieving ongoing improvements and creating a more effective online store.

Gloversure Global Branding

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